2025 Information Technology (IT) Department Help Desk & Support Procedure
Note: this page redirects to Sharepoint internal documentation
RSM Hardware & M365 support:
For issues with (laptop, phone, windows, outlook, Email)
RSM provides your desktop and email support. Please contact them about any issues with your computer (not the virtual machines), connecting to your email, etc. Their email is [email protected] and their phone numbers are:
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US Based employees:
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1-888-962-4523
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Netherlands based employees:
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ITFN KPN 0800-0229913
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UIFN KPN 00-800-47470088
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UK based employees:
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UIFN VODAFONE (C&W) 00-800-47470088
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ITFN BRITISH TELCOM 08-000857853
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ITFN VODAFONE (C&W) 08-000857853
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Internal IT : All other requests
- please continue to reach out to internal IT via https://lsbio.atlassian.net/servicedesk/.